FAQ

FAQ

HOW CAN I KNOW HOW MY ORDER IS BEING DONE?

HOW CAN I KNOW HOW MY ORDER IS BEING DONE?

We will inspect and test all items in order to avoid damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery .

2019-07-12

HOW I BELIEVE YOU?

HOW I BELIEVE YOU?

We consider honest as the life of our company, we can tell you the contact information of our some other clients for you to check our credit. Besides, there is trade assurance from Alibaba, your order and money will be well guaranteed .

2019-07-12

Can we visit your factory?

Can we visit your factory?

Warmly welcome. Once we have your schedule, we will arrange picking up u.

2019-07-13

Can I have a trial order only several tons?

Can I have a trial order only several tons?

Of course. We can ship the cargo for u with LCL serivece.(Less container load)

2019-07-13

Do u have payment superiority?

Do u have payment superiority?

For big order, 30-90 days L/C can be acceptable.

2019-07-13

If sample free?

If sample free?

Sample free, but the buyer pays for the freight.

2019-07-13

Are you trading company or manufacturer ?

Are you trading company or manufacturer ?

We are a professional manufacturer and a foreign trade company specializing in iron and steel products. We have more export experience, competitive prices and the best after-sales service. Therefore, we can provide a variety of steel products to meet the needs of customers.

2019-07-13

Will you delivery the goods on time?

Will you delivery the goods on time?

Yes,we promise to provide best quality products and delivery on time no matter if the price change lot or not.Honesty is our company's tenet.

2019-07-13

Do you provide samples ? is it free or extra ?

Do you provide samples ? is it free or extra ?

The sample could can provide for customer with free,but the freight will be covered by customer account.The sample freight will be returned to customer account after we cooperate.

2019-07-13

How can I get your quotation as soon as possible?

How can I get your quotation as soon as possible?

The email and fax will be checked within 24 hours,meanwhile,the Skype,Wechat and WhatsApp will be online in 24 hours.Please send us your requirement and order information,specification(Steel grade,size,quantity,destination port),we will work out a best price soon.

2019-07-13

Do you have any certifications?

Do you have any certifications?

Yes,that’s what we guarantee to our clients. we have ISO9000,ISO9001 certificate,API5L PSL-1 CE certificates etc.Our products are of high quality and we have professional engineers and development team.

2019-07-13

What is your terms of payment ?

What is your terms of payment ?

Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment or paid against copy of B/L within 5 working days.100% Irrevocable L/C at sight is favorable payment term as well.

2019-07-13